COVID-19 Emergency Resources

A collection of emergency resources to utilize during this COVID-19 pandemic. All resources are being collected by our staff. This page will be updated as we learn new resources or information we know of changes. If you have any suggested resources to add to this page please email Kelsey.

Family Focus has emergency assistance available for housing and utility payments, health resources, or employment and training services for those affected by COVID-19. Please click here for more information.

Baby Supplies


Bundled Blessings Diaper Bank: Diapers
How to access: Visit website.

Loving Bottoms Diaper Bank: Diapers
How to access: Visit website.

The Diaper Bank of Northern Illinois: Diapers
How to access: Visit website.

West Central Child Care Connection: Diapers and baby supplies
How to access: Visit website.

Southwest Area Diaper Depository: Diapers
How to access: Visit website.

Twice as Nice Diaper Bank: Diapers
How to access: Visit website.

Salvation Army Home Goods Dispensary: Diapers
Requirements: Must live in Elgin, IL and bring Elgin ID when arrive.
How to access: Call 224-801-4466

Other baby items:

Fatherhood Relief Fund: Baby supplies and personal care items
Requirements: Must be a father between the ages of 17-30 years old and live in the city of Chicago.
How to access: Text “DOVETAIL” to 56525

Share Our Spare: Currently offering residential pick up services to make donations throughout Chicagoland and offers diapers, wipes, and other baby supplies for those in need.
How to access: Call (312) 877-5884 or visit their website.

Cash and Monetary Support

Illinois Unemployment Claims
Requirements: Must be employed within the last year and have a social security number.
How to access: Call 1-800-344-5631 or visit website.

Renter’s Assistance
Requirements: Must be experiencing a court order to vacate OR domestic violence OR fire or flood OR a temporary loss of income.
How to access: 312-747-0200 (Englewood), 312-746-5400 (Garfield Park), 312-747-2300 (Bronzeville), 312-744-2580 (Uptown), 312-474-0500 (South Shore) or 312-744-2014 (Hermosa).

Housing Assistance Lottery: Random drawing for housing assistance starting after April 1.
Requirements: Must be a resident of Chicago, have income under 250% federal poverty line, documentation of recent change in employment status.
How to access: Call 312-744-4190

Internet and Technology

Comcast Internet Essentials: Complimentary Internet Essentials package for new customers for their first 60 days ($10/mo after that).
Requirements: Must live in area where comcast is available, must not have signed up in the last 90 days, cannot have current past-due bill with Comcast, must be currently receiving Means Tested Government Benefits.
Contact: 1-855-846-8376 (English) or 1-855-765-6995 (Spanish)

Spectrum: Up to 60 days of FREE internet service and waiving installation fees.
Requirements: Must have a K-12 or college student living in the household.
Contact: 1-844-488-8395

AT&T: Expanding their low-cost home internet program,  “Access from AT&T”, to households that participate in the National School Lunch Program or Head Start for $10/month. New customers who sign up get free service for 60 days.
Requirements: Must have a K-12 student who receives free school lunch OR a child enrolled in Head Start.
Contact: Visit their website here.

Mediacom: Join the “Connect2Complete” plan free for the first 60 days. No installation fee, regular price is $10/month.
Requirements: Must have a K-12 student who receives free school lunch.
Contact: 1-855-904-2225

Mental Health and Crisis Support

Center for Disease Control: Help for dealing with anxiety during this pandemic.
Access: Visit the CDC website.

Crisis Text Line: Serves anyone in any type of crisis, 24/7.
Contact: Text “Hello” to 741741 to access a trained crisis counselor.

National Suicide Prevention Lifeline: 24/7 crisis line for preventing suicide in yourself or others.
Contact: 1-800-273-8255 or visit their website.

National Domestic Violence Helpline: 24/7 crisis line for supporting people experiencing domestic violence.
Contact: 1-800-799-7233 or visit their website.

DCFS Child Abuse and Neglect Hotline: 24/7 crisis line for reported suspected child abuse or neglect.
Contact: 1-800-252-2873 or visit their website.

Children and Family Activities

Chicago Public Library: Access to E-books and audiobooks online.
Requirements: Chicago Public Library Card
How to access: Visit their website.

Sesame Workshop: “Caring for Each Other” Initiative to help parents and children during the COVID-19 pandemic, including resources to help parents provide comfort and manage anxiety, create routines, foster playful learning at home, and staying physically and mentally healthy.
How to access: Visit their website.